Built by someone who's
been inside your CRM.

Partner With Pear isn't an agency. There's no account manager, no outsourced team, no one you'll never meet. When you work with Pear you work with Zach directly - every call, every build, every fix.

10+ Years Experience40+ Businesses Helped8+ CRMs MasteredFairfax, VA
10+
Years of experience
40+
Businesses helped
8+
CRMs we work inside
Any
Industry. Any problem.
Who you're working with

One person. All the accountability.

No agency. No outsourcing. When you work with Pear you work with Zach directly - someone who has been inside enough broken businesses to know exactly where to look.

Zach has spent over a decade inside CRMs at every level. Not selling software. Not running webinars. Actually going into businesses, finding what's broken, and fixing it. The difference between someone who knows CRMs and someone who's fixed hundreds of them is real, and it shows in the first conversation.

  • Fixing broken CRMs55%
  • Rebuilding what agencies overcharged for20%
  • Telling clients their gut was right15%
  • Answering calls the software company won't10%
Zach
Owner

A broken CRM makes your whole
business look broken.
We fix that.

If your CRM is a mess, your business looks like a mess to every client who bumps into it. Leads fall through, follow-ups don't happen, and your team works around the system instead of inside it.

We go inside your existing setup, find exactly what's broken, and fix it. No hype, no agency overhead, no forced platform switches. Just Zach, your CRM, and a clear plan.

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CRM Setup and Implementation
Built around how your business actually sells. Pipelines, custom fields, user roles, integrations, and data migration done right the first time.
CRM Automation and Workflows
Lead routing, follow-up sequences, task creation, and internal alerts. Every repetitive manual process your team does today, running automatically in the background.
CRM Cleanup and Migration
Duplicate contacts, broken workflows, pipelines nobody trusts. We go in, audit everything, strip what's broken, and rebuild it clean. Moving platforms? We handle that too with zero data loss.
Team Training and Adoption
A CRM nobody uses doesn't exist. We train your team on your specific setup, build SOPs, record sessions for new hires, and stay involved until adoption is real.
Reporting and Dashboards
Real numbers your leadership team can actually act on. Pipeline visibility, revenue by source, rep activity, and forecasting built around the decisions you actually need to make.
CRM Integration Services
Your CRM should talk to everything else you use. We connect it to your email, calendar, invoicing, scheduling, and marketing tools so data flows automatically where it needs to go.

Most CRM problems aren't a software problem.
They're a setup problem.

The business bought the right tool. Someone clicked through the default setup. Nobody trained the team. Nobody audited it six months later. Now the pipeline is wrong, the data is dirty, and the owner is the only one who knows what's actually closing. That's not a HubSpot problem. That's a Pear problem.

How Pear works

You talk to the person
doing the work.

Most agencies have a salesperson who closes the deal, a project manager who oversees it, and a contractor in another country who actually does it. By the time your CRM gets touched, nobody remembers what you actually asked for.

At Pear, Zach is on the discovery call. Zach is inside your CRM. Zach is building the automations. Zach is training your team. If something isn't right, you call Zach directly. No ticket system. No "let me check with the team."

That's not a feature. That's how it has to work if the output is actually going to be right.

What that means for you
No communication lag
You say it once. It happens. No relaying through account managers
Full context every time
No re-explaining your business to a new person every call
Honest assessments
Zach will tell you when you don't need something just as readily as when you do
No upsell pressure
The goal is a CRM that works, not an engagement that grows
Real CRM expertise
Not generalist consulting. Deep operational knowledge of the platforms we work in
Results you can measure
Pipeline visibility, lead capture rates, team adoption - actual numbers that change
Who we work with

We're built for businesses
that run on relationships.

🏠
Home Service Companies

HVAC, roofing, plumbing, cleaning, restoration. High lead volume, complex scheduling, and field teams that need systems built around how they actually work - not what looks good in a demo.

📈
Marketing Agencies

Managing clients at scale while keeping your own pipeline clean. We help agencies set up their internal CRM right and advise on how to run client CRMs efficiently without burning out your ops team.

📊
Owner-Operated Businesses

$1M to $10M revenue, still in the day-to-day, growing fast. The systems that got you here won't get you to the next level. We build the infrastructure so you can step back from being in every deal.

How we operate

The principles we
actually work by.

01
Honesty over comfort

If your CRM is broken in a way that's going to take real work to fix, we tell you that upfront. If you don't actually need something, we say so. The relationship only works if you can trust what we tell you.

02
Speed without shortcuts

We move fast because we've done this many times. That doesn't mean we cut corners. It means we know what to skip and what to get exactly right the first time.

03
Platform agnostic

We're not selling you a CRM. We don't have a platform partnership that changes our recommendation. We tell you what makes sense for your business, not for our margins.

04
Simple beats clever

The best CRM setup is the one your team will actually use. Complex automation that nobody understands is worse than a simple workflow that runs reliably every day.

05
No lock-in, ever

We document everything. We train your team. When we're done, you understand how your CRM works and you own it completely. You stay because the system works, not because leaving is painful.

What clients say

They stopped guessing.

★★★★★
"Pear completely changed our startup into an impressive operation in just a few months. They're experts on automation and improving operations. Don't consider anyone else - you found the best one."
Brady Boren
Founder, Crisis Care
★★★★★
"It was amazing working with Zach. Very knowledgeable and went the extra mile. Highly recommend."
Chris Henry
Client
★★★★★
"Zach automated our HubSpot CRM and set everything up in a way that was easy for our team to understand and actually use."
LeeAnn Westfall
Client
★★★★★
"Pear completely changed our startup into an impressive operation in just a few months. They're experts on automation and improving operations. Don't consider anyone else - you found the best one."
Brady Boren
Founder, Crisis Care
★★★★★
"It was amazing working with Zach. Very knowledgeable and went the extra mile. Highly recommend."
Chris Henry
Client
Common questions

About working
with Pear.

Is Pear an agency or a solo consultant?
Neither, exactly. Pear is a boutique consulting operation run by Zach. There's no team of contractors behind the scenes. Zach does the work. That's the whole model and it's intentional.
Where are you located?
Fairfax, VA. We work with clients across the country remotely. If you're local we can meet in person, but most of the work happens inside your CRM and on video calls regardless of where you are.
How long have you been doing this?
10+ years working inside CRMs across dozens of business types. The specific focus on consulting for $1M to $10M owner-operated businesses came from seeing the same problems repeat across every industry.
Do you work with any industry or just home service?
Home service and marketing agencies are our sweet spot because we understand those businesses deeply. But we work with any owner-operated business doing real revenue where the ops are a mess. The CRM problems are usually the same regardless of industry.
What makes Pear different from other CRM consultants?
Most CRM consultants are platform specialists who know one tool well. We're business operations consultants who happen to work inside CRMs. The difference is we start with how your business works, not with what the software can do.

Ready to work with someone who actually gets it?

Book a free call. 30 minutes. Zach will listen to what's going on and tell you exactly what he'd do about it.

Book a Free Call